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HankronLastly, I will add that my post is not a prelude to me posting a torrent or errors and boo boos and faulty practices of graders or auctions houses (I have no such list and am not compiling one). I merely hope that some would read this and there will be some introspection-- in particular as to how they can better and more clearly communicate to the most important people in the companies' lives: their paying customers.