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JCGreat input, but Leon is right... Why does it matter who is on the other line? I started out buying 20.00 lots in auctions and if they treated me bad I would never return... Let me see, Hager, Festberg, Rosen, Joe Amnesties, Nick Pavletic, to name a few... I have never bought from them since rude service... Most of them are out of business now or no longer running auctions... Wonder why? You always get more with sugar than vinegar and if you can't handle an appetizer you don't desire the main entrée! 