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Posted By: Lee Behrens

JC,

This is how alot of businesses of this type work. YOu find out that alot of people call and inquire just to find things out with no intention of purchasing or making a serious effort. If you have a history with them you will usually get good service because they know it is worthwhile. When I ran a card store you had a fair number of people that always wanted this caard or that card but once you came up with it the price was too high and you were stuck with it. I have no idea what the employee at SPA was doing at the time but with todays technology it is not that hard to get on a computer and check on your own (not blaing you for calling, JC). This society is very lazy, heck people don'tt even get off there arsses to look for jobs.

If you have had good customer service in the past let it go and remember to drop your name first when you call next time.

My two cents,

Lee