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Prewarsports.comI sent in 131 to get graded, and when they arrived at SGC they claimed to have only received 129. The cards they lost were a very rare Diaz cigarettes card and a NrMt/Mt E121 card. At first they were very nice and told me they would credit me for the insured value of each card, which was about $150. About 2 weeks went by and I got a phone call from the same person, I think his name was Shane, or Sean and he told me flat out that the deal he had mentioned to me before was OFF and that SGC's stance (according to a higher authority in the company) was that I was lying, and they never received the other 2 cards. They offered the generous sum of $20 credit (where they got that is anyone's guess). However, they never credited me and they even charged me to grade all 131 cards. I have never pressed the issue since I would never use a credit with SGC after this incident anyways.
I hope this helps Dan out is some way, I have bought several things from him and hope PSA ends up dealing more fairly with him than SGC did with me.