Posted By:
Jay MillerSeems to me that Joe Orlando knows two things:
1-That you say that you had two submissions in a box that was sent to him
2-That his people say that there was only one
Now Joe, I would guess, doesn't know you from a hole in the ground. Although many of the people on this Board would vouch for your honesty that doesn't tell Joe that in fact there were two submissions. As long as Joe trusts his people, and if he doesn't they shouldn't be working there, what would you have him do? If I was in his situation I wouldn't offer a refund; I would think that there is a possibility that I was being scammed. Also, by offering a refund he would be indirectly impugning the honesty of his own people. I would, however, be more consoling and would probably offer a few free submissions or something else that might be perceived as a nice gesture. From his perspective he doesn't want you to go away mad, he just wants you to go away.