Posted By:
MWJay is quite right. The method of delivery is only as good as the process used to ship the item(s) and the handling abilities of the company or individual(s) receiving them. While it many be extremely difficult to determine liability here, I don't think there's any question that there was a breakdown in the system and that something needs to be fixed. No matter how meticulous and exacting the accounting principles are, there absolutely HAS to be some trust and faith involved on the part of the shipper. When no one is willing to take responsibility for an expensive, lost item, there is a clear breakdown in that trust and, absent corrective measures, the potential for future problems clearly exists.