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Todd (nolemmings)TBob, I'm amazed to hear this report-please tell me it's a belated April fools joke. I've had a couple of bad experiences with SGC, but they were extremely minor in the scheme of things- a card or two that suffered some minor edge "wear" after being holdered. Your story is one of sacriledge-- no one other than a kid or senile antique dealer from the 60's should ever write or mark anything on a card, period.
I have never submitted a card to PSA for grading, at least in part because of stories I've heard about their handling, so no way am I trumpeting their cause. Jeff, I respect your right to prefer PSA, but what happened here is just sad no matter who bungled it.
I'm certain SGC will do right on this in the end, TBob.