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Tomas someone who's won stuff in Mastronet auctions and Oser auctions from WAAAAYYY back, I agree somewhat with the contentions that their lotting pushes out the little guy. Also speaking as someone who has lots in this current auction, I hope the BIG guys are bidding fast and furious!
There are ways to get with other collectors to purchase larger lots and split them and/or sell off 1/2 of a lot on ebay or other avenues that will still allow people to go after items in their auctions. That said, it's not always feasible geographically to figure that kind of logistics out.
Their fiduciary responsibility is to try to marry up buyers and sellers where they maximize the sellers value while providing the buyers the best quality material. Which they do. Unfortunately, when many lots are of the 300 Old Judges size or 123 W600's (okay, shameless plug), it narrows the scope of the bidders who can bid on the auctions.
Answer........none. If people aren't happy with Mastronet, they should contact them. Speaking with Doug Allen and hearing Bill Mastro talk about it, we gotta realize those inch thick catalogs mailed to 7-10,000 people aren't free. They spend over $100K on printing and shipping I'm sure (Granted they're now charging people who don't bid/win for the catalogs). Doug's always been willing to listen..........