Posted By:
Jeff ObermeyerGee, I didn't know that an opinion could be "wrong".
MW, the only point that I'm trying to make is that mistakes happen. They happen in every business. What is important is making efforts to minimize them and to correct them when they do happen.
My "wrong" opinion was simply based on my view of the scenario described by Adam. I was in no way stating that his approach was "wrong", only that I felt there might be a better way to resolve the problem.
Jeff