Quote:
Originally Posted by Knightlax5
Hey I wanted to see if anyone else has been experiencing crazy long turn around times for PSA orders, which aren’t bulk orders. I have a value max (15 business days) cross over for 3 SGC graded cards, and it’s still in grading on business day 30. I also have a regular order (10 business days) stuck in QA on business day 15. Both of these orders are all pre war cards.
For those of you who have experienced these crazy long times for non bulk orders, have you had any luck with PSA giving you some type of rebate/credit? I understand they’re backed up but I’m getting charged for higher service levels than I’m actually receiving.
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Not Cards, but autographs:
Last year I submitted a multitude of autographs for end of day service, paid every upcharge and express fee, and at the end of three days, only one of my 3 orders was returned before I had to leave. The remainder of my submissions got completed approximately 2 weeks post show and mailed to me, which ended up being 3 weeks in total for same day service. The turnaround times are, at best, lose estimates.
FWIW, I didn't get a single dollar refunded, and I paid for super express service and same day turnaround. After going back and forth, I was given a $25 (joke) credit towards another submission. At Value Max/Regular levels I am going to venture to say you get them when they feel like it and there is nothing you can do about it. Good luck!