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Old Today, 09:45 AM
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perezfan perezfan is offline
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Join Date: Apr 2009
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Quote:
Originally Posted by Belfast1933 View Post
I'm going to reply to my own post...

It's all so frustrating and I feel like we will continue to deal with the poor service, questionable fee structures, etc. until we/collectors move to another solution and force the TPGs to meaningfully improve.

Case in point - I have a high end card in process which is (shocker) late in spite of the inflated fee they demand that I pay for "express service"

In their cut & paste reply, they didn't even take the time to fill in the blank in their own reply (we're allowed 5 days to process and it's only been X days... with the "X" left blank)

But I found it telling what they DIDN'T forget to get right - they had the section that reminds me that their estimated turn around is ONLY AN ESTIMATE (was highlighted in yellow for emphasis).

Something tells me they lean on this a lot.

I'd love to find a way to force a change here - still looking (actively!)
Regarding the parts in bold... See my post directly above.
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