At the beginning of Covid I had a five figured package delivered to me via Fed Ex. As an expensive package I paid for direct signature required. Living in an apartment at the time and not knowing whether I would be home at the time I was wondering how they would handle it if not home. They dropped the package and left. No signature(covid reasoning) and no knock. I paid for a service but didn't receive it. Isn't that considered theft??
Also during covid I resold this same item that was sent to me. Took it to FedEx and was asked if I wanted the recipient to sign for it. I asked if I paid for it was the driver going to get a signature. Clerk said something along the lines of being in the middle of covid signatures weren't being obtained. I then asked him why they were even offering a service(and charging for it) when they knew it wasn't going to be done!! I didn't get any satisfactory reply. That urked me to the point of paying a visit to an attorney for the possibility of a class action lawsuit. Across the country can you imagine how much money all the shipping services made off the add on cost of signature required during covid?? I believe FedEx was $5 a package at the time. I was told that typically class actions involve people being physically harmed and the time involved with something like this wouldn't be worth it to anyone

I still don't see either of those ideas being true.