[raulus]

My experience when they suspect the card is not authentic is that they do not charge you for it. I’ve had it happen a few times, usually for stuff that is clearly authentic, but I think they didn’t like for other reasons, like a complete Jello box that had a flap taped back on. For whatever reason they labeled it in their error report as not authentic, probably because they either don’t have another code for why they didn’t like it, or they were in too big of a hurry to use the right code.

In the example you mentioned, assuming they identified it as a reprint, they would probably label it as such, and grade it, and charge you for it. They do give you the option to click a button if you think they got it wrong. Although my experience with the button isn’t all that great. Sometimes they just kick it back to you and tell you that they can’t figure it out, even when you clearly submit it as the correct issue, and their team for some reason labels it as another issue.

If you buy a card that is clearly a reprint but is labeled on the flip as the original, a few things happen. First is they don’t honor their guarantee. Secondly, if you contact them, they will give you a FedEx shipping label to send it in to have it corrected. I once bought a 53T Mays in PSA 9 that was clearly a reprint, just to get them to fix their silly pop report.