I went with depends on situation. If I sent them stuff they agreed to take that was accurately described and they returned it I would never use them again. Now if I sent along some extra stuff or gave a less than accurate description I would take it back because it was my fault and hope they wanted to deal with me again.
I have very little actual AH experience. I have bought and sold with Scott at Collector Connection and I can't recommend him enough. As a first timer he walked me through everything when I auctioned a 55 Bowman set, some T210s, and a few other things.
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