Quote:
Originally Posted by Peter_Spaeth
When nothing seems to adversely affect the demand for your services, there is no incentive to provide even passable customer service. Just crank out the flips and they will come and gladly pay. I don't imagine this model would work in many other business segments.
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It works with the big boys in my industry. For most big businesses, they have a pretty narrow pool of options, and in many markets it’s just 2. So the customers take what they can get and live with it.