It sounds like he just installed the Image Magick library but isn't actually using it to resize images.
There are two primary complaints I encounter most often here. 1 - images that other forums would not have issues with often fail to upload here. 2 - when images do get uploaded, they are often quite large and mess up the formatting of the website.
You should be able to use Image Magick to automatically resize all images uploaded to the site. It should also be able to support more images formats and sizes than before. Resolving both issues above.
https://www.digitalocean.com/communi...th-imagemagick