Quote:
Originally Posted by CardPadre
Not if the buyer does not have all the information. You can't expect eBay authenticators to go to extraordinary lengths to show the buyer what issues they found that don't meet the listing's presentation.
Apparently they do sometimes offer a little explanation (maybe an image, maybe not?) of what is going on, but it's beyond their job to do anything other than match stuff up and see if it all is accurate.
You expect them to whip out their iPhone and find the perfect lighting to show everything? That's just unrealistic.
Hold the seller accountable and let them re-do things the right way. What a good learning experience it will be for them.
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What?
If I’m a buyer of an item and it’s about to be rejected, I would like to be told why and be able to decide if I still want the item or not.
I have been personally contacted by this program with that option. It is not always the norm but it was a significant item
Exhibit A
