Russ -- good chatting with you a few months back, and like the others I'm gutted for you.
My recent FedEx experience was rough as well:
PSA Reholder submission
-Just over 70k in value
-Sent back to me FedEx Overnight service, and moving through system on 01/09
-Not delivered 01/10. Nor on 01/11, nor 01/12
-Out for delivery on 01/13 and I was home all day, waiting
-No delivery attempt 01/13, but at end of day the driver stated 'delivery attempted, no recipient available', and then uploaded a blacked out photo with her finger over the camera lens to prove a delivery had been attempted
-Customer service of absolutely no help via phone
-01/14 successful delivery of the Overnight service package
Also, PSA has started shipping cards back in poly bags, rather than multiple boxes it seems. The corner of the single box was crunched to heck, but thankfully slabs were spared. Must have taken a direct blow on the corner when dropped on a hard surface.
That said, had a wonderful experience with UPS this week on an Overnight delivery. There you have it
Hoping for the very best possible outcome for you, Russ.
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