If you can find out who the delivery driver is I would add that individual personally to any lawsuit filed.
I had an instance many years ago with an airline ticketing agent who had to reprint my baggage tag and ended up printing a new tag and used someone else’s ticketing info that shared my last name. My bags ended up not making it to my destination and the airline couldn’t track them and they would only honor a very small amount for the lost bag and item replacements.
I ended up suing the airline and the ticketing agent personally in small claims for the replacements cost of the lost items. The airline ended up having one of the airlines legal counsel flying in to meet and it was all easily settled to my satisfaction.
I wish you luck on this and hopefully this can be settled to your satisfaction.
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