When I worked at USPS we had GPS in our scanners so they could tell where a package was delivered. But they would never share that with a customer.
Also "adult signature" is way different from signature confirmation or restricted delivery. With only "adult signature" we didn't check somebody's ID if they were obviously adult. With signature confirmation we had to check ID to see that the name you signed was the name on the ID. With restricted delivery the name on your ID had to be the name the package was addressed to.
I just wonder if insurance covers misdelivery. With it not being fedex insurance, is it covered for damage or loss or is it covered for failure to safely deliver it to you? It wasn't lost or damaged, just not properly delivered.
Good luck, I hope they come thru for you.
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