Wrong again, Travis
2019 email from Betsy Huigens.
From: PWCC Customer Service
Sent: Monday, April 29, 2019 9:20 PM
To: ----------
Subject: Re: HE and PQ Designation
Thanks for the feedback. It doesn't put us in an awkward spot at all; I'm glad you shared it. I'm sorry you and your colleagues have not been issued one of our eye appeal designations.
I can assure you that this process is completely unbiased; when Brent does his review he does so for the entire auction after the cards have been sorted by sport, year, and issue. This is after any affiliation with any particular submitter has been removed. So there is no way for Brent to know who the submitter is of any of the cards when he does his review. The unbiased nature of this process remains the most important part for us to ensure a quality, consistent outcome. For reference, we are only issuing designations on 30-50 items per auction so it is quite rare for these designations to be issued.
Does this help answer your questions?
Thank you!
Betsy Huigens
PWCC Marketplace
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