Customer service will suck until the time when people stop having cards graded and PSA figures out you can't neglect customers if you want to keep the cards rolling in to be slabbed.
For now, why would a company give a damn when people are falling all over themselves to be crapped on, and paying for the privilege to be crapped on.
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fr3d c0wl3s - always looking for OJs and other 19th century stuff. PM or email me if you have something
cool you're looking to find a new home for.
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