[Al C.risafulli]

Scott's situation is really unfortunate. According to the tracking, the post office made an unsuccessful delivery attempt (it was sent with a signature requirement), and then the package went back to the Savannah Post Office and hasn't moved since. They never made a second attempt, they swear they don't have it, and we have both filed missing package reports. No dice on either end.

In 12 years of business, we've certainly made errors with shipping, but this is the first package we've ever shipped that appears to have actually gotten lost. We're refunding Scott's purchase and if the card ever gets back to us he has first dibs. I'm mostly bummed because Scott has been looking for this front/back combination for a long time and it always feels great when we're able to help someone fill an elusive spot in their collection.

(For those that don't understand why people would consign to an auction house vs. selling on their own, this is a good example - the consignor has already been paid on this card, and doesn't have to bother worrying about it)

In Turner's case, the good news is that his card came back to us yesterday, so that's getting shipped today (which may be news to Turner, but at least it's good news).

-Al