Quote:
Originally Posted by bcbgcbrcb
Didn’t notice their mistake until after I received the order back. In my case, they flip flopped the labels on two different Hostess panels. Just reviewing their research and ID step online, no way for me to tell that the two items were labeled backwards.
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The good news: PSA acknowleged their mistake and will re-holder for free and sent a pre-paid return label.
The bad news: I have to pay shipping for them to return it to me.
Why should I have to pay $20 return shipping for THEIR mistake?