I had 2 sets stolen at the Philly show last year
CIS was very easy to work with. They asked for copies of the police report, contact information for the detective working the case and comps for what was stolen. A little bit of negotiation and we were agreed on a settlement amount. I don't recall how long the process took, but I am sure it was timely, if it weren't, I likely would remember it. I was definitely satisfied with the process.
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