My apologies to anyone affected by this glitch. It only happened to 3 bidders as far as I can tell and each time it was when a mix of max and straight bids were placed. The admin at Simple and I looked at every possible reason and just could not find any error in the setup. The 10% increment was selected for the bidding increments in my auctions since day one and never changed, but for some reason a few lots(about 10 or less) were affected.
I am not 100% sure but I believe the problem may lie with the rounding of the 10% jumps which the software MAY be calculating incorrectly between the two different types of bids(max and straight).
Unfortunately, this was not caught until the last day and despite every attempt no firm error/solution could be found.
It was less than 1% of the lots that were not incremented(is that a word?) correctly but in my mind still 1% too many.
This will be fleshed out and corrected before the next auction.
Scott
|