If you did not select "Encapsulate if Altered," and it is, this is what it gets. I agree with what these guys are saying, if it did not hit a minimum grade, its on you; but its sounding like it was Altered, given the "NO" so the seller 100% should have full responsibility.
Grade chasing is one thing, but selling an altered card as non-altered is another. If this is the case, any respectable dealer should offer a refund or an exchange, and if applicable, should be put on blast for selling altered cards
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