Seems to me this should have been the policy from the beginning. Don't know how you can properly authenticate and grade a card through a thick slab to begin with.
Also, at the risk of alienating people who insist they can do this with no problem, I don't see how you can guarantee not damaging a card in the crack-out process.
Especially when the minutest little flaw can be the difference between a 6 and a 7, a 7 and an 8, and 8 and a 9, and a 9 and a 10, etc. ....with theoretically thousands of dollars or more in the balance.
Best to leave the "crack-outs" to the collectors, flippers and investors.
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