The customer service people are powerless. They cant even erase feedback when a basic rule is broken, discussing the outcome of a dispute. When they answer and say thank you for your 25 years, I say Im sure you mean it but your executives have ruined the sports memorabilia side of ebay. Many of my "concierge" customer service people are friendly, intelligent and usually agree with my complaints but have no power to change anything. When they submit a complaint, nothing ever happens. Some of them may be morons or idiots, most just people punching a clock for a dishonest company. Many are sellers on ebay as well. They are for sure are more polite than the average waiter in Los Angeles at a 100.00 per person restaurant.
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