@republicaninmass I don’t know what you’re referring to 100% but I’m speaking on my situation only here. It is horrible about the stolen cards from the Dallas show and I have shared the info and hope they catch those thieves as well.
I have called PSA a few times and spoken with the eBay authenticity guarantee people as well.
The first time I called PSA I was transferred to their collections department. The second time I called I was told eBay could ship my card. The third contact resulted in a phone call from their collections department and an email stating they could unlock my account when the balance was brought current.
5 years ago I sent in a ball for PSA/DNA authentication. I was able to prove using their own emails time stamps that they never had time for an Authenticator to look at the ball. It’s a 1 way street with these people. They mark the high end items with an invisible fluorescent ink which I found out about later. 30 minutes after the tracking stamp delivered I got an email saying my total was incorrect. There was a $15 discrepancy. I assumed at the time that it was a shipping charge miscalculation on my part. 2 days later I get the ball back with a letter saying it couldn’t be authenticated. I was charged the $700+ for them to look for their invisible ink.
This standing alone would not have caused me to do the chargeback.
At the same time, I had another high end ball with a full letter from 2002. I was told by Heritage that the ball was now deemed unable to authenticate because “the letter was to old” I asked if they stand behind their authenticators and their response was that opinion change after such a long time.
This allows me to ask the question whether him owed money because when I bought this ball I assumed it was authentic based on the beer and agreeably authentic full PSA/DNA letter that accompanied the item on eBay. Was I offered compensation for your apparent error from 2002? No I was not. I just now have another collectible I can’t sell because of the opinions of this monopoly.
Either way, they got a chargeback and I proved that the services they claimed to have provided were actually not provided. The $15 was the extra charge for a full letter. Since they knew within the hour of delivery time stamp to this email time stamp that the ball was already marked as bad. They still made me agree to a different charge by email minus the letter then waited 3 days to ship the ball back to make it look like it had been examined. They (PSA) have only cost me money and stress in what is as a whole a very enjoyable hobby for me.
Now they are holding my card random for this chargeback. This is illegal and paramount to theft of property.
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