That’s pretty terrible, especially for the premium the card commanded based on the perceived absence of most the creases/wrinkles.
I had a similar situation recently with a Sport Thrills Jackie that showed up with full-length wrinkles that you would never be able to pick up in the scans (AH also used PSA scans). That card didn’t command such a premium and I was able to move it for just about what I had into it, so I never made a fuss about it, but I was very displeased.
