Quote:
Originally Posted by Kco
This, customers are in fact quite often rude, abusive, threatening and generally think they can just get whatever they want with zero courtesy in a LOT of interactions.
|
Always curious how other businesses handle horrible customers. Would love to hear from other business owners.
I owned a construction company. In construction if you are a horrible customer your name will be added to a list that we share with other construction companies. Once on that list you will pay a LOT more than anyone else for the exact same work. It is a tax we add for being "hard" to deal with.