View Single Post
  #142  
Old 10-14-2023, 02:57 PM
3-2-count's Avatar
3-2-count 3-2-count is offline
T0NY @
Member
 
Join Date: Apr 2009
Posts: 1,860
Default

Same here. Below is what I received after contacting them via email about the delay.

Thank you for reaching out to us. I apologize for the delay in your items being shipped to you, but I am happy to verify that your order is being processed and that the shipping label has been printed for your order. Our shipping team will be packing and preparing your order as soon as possible. The shipping team has experienced a delay in order processing due to an issue beyond their control. They are currently working overtime to correct these delays starting with the oldest orders. Your order should be shipping out within the next week and your tracking information will be confirmed in a separate correspondence and visible directly through your Goldin account. I appreciate your patience and understanding as we work through this. Please let me know if I can assist with anything further and I will be happy to help. I do hope you enjoy the rest of your day! Regards,
Reply With Quote