[Casey2296]

Interesting video, clearly the original CSG grader did not know what he was doing, I'm not sure we can expect 100% accuracy from any TPG.
I was impressed by the quick reaction from CSG though and a little perplexed by his comment "Andy Broome sent me a message on Saturday but I'm still waiting to hear from customer service".
Dude, you realize Andy Broome is the most experienced pre-war grader in the world right? And he takes time out on a Saturday to message you? Clearly Andy is prioritizing this issue, and you're waiting for some flunky from customer service to message you?
I hope they make you whole and if Andy is involved I assume they will somehow.