Quote:
Originally Posted by PhillyFan1883
If someone had intentions of winning the set they had this information and should have bid accordingly, meaning- bid on the individual lots and also the set if there was any doubt.
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Connor, respectfully, this is crazy. The bidder who wanted the full set lot should have to bid against himself? Because Heritage screwed up the software/auction? They screwed up! Let them ensure that a real auction occurred, as it didn’t. Even if it means an uncomfortable conversation with the consigner. After all, the consigner may have lost money here (and probably did) due to Heritage’s screwup. No auction house is perfect. But it’s how they handle the glitches that matters.
I agree with you 100% about Derek. He’s the best part of Heritage and the only reason I’d consign with them. And the only reason many people would consign with them.