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Old 08-01-2023, 07:26 AM
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James M
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Join Date: Jul 2021
Posts: 1,080
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The most disappointing thing is ultimately the lack of transparency. My assumption is that PSA knows they are the industry leader, so they don't feel any urgency or need to provide a better customer experience, because they know people will keep sending in cards, and they aren't really facing any real pressure from the other companies.

I have 2 orders there now, and a third I will be shipping off in a week or so. I will probably hold off on any other submissions for a few months to see if things improve on their side or not.
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