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Originally Posted by NATCARD
I recently sold a card (61F Oscar Robertson Action) and the card was paid for and shipped to the customer through the authenticity program. Card passed authenitcity and was delivered to the customer. Customer decided to return the item as they "Already had the card and bought by mistake." What a joke on Ebay's part. Card was then sent back to me, again through the authenticity program and was just verified again is being returned to me.
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So you're complaining that they're protecting you from the buyer swapping out the card with a counterfeit or empty box? Sounds like a positive to me. They shouldn't have frozen all your funds, but you actually benefited from the thing you're complaining about, IMO.
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Originally Posted by LACardsGuy
this also happened to me.
BE SURE TO INSURE ANYTHING THAT GOES TO AUTHENTICATORS!! I had a 1750 dollar Dr. J rookie stolen at the sorting center by a post office employee and was told that thieves are targeting that address!!!
Another fun thing that happened is that I bought a big lot of ebay cards, including two higher dollar modern PSA graded cards. Both checked out fine scanning barcode when I got them. Sold a few months later and BOTH were rejected by the authenticators. Neither said they were counterfeit, just that the serial numbers had been removed from the database.
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Yes, you should always insure things that are expensive in the mail, either through USPS or a collectibles insurance policy. The PSA thing has nothing to do with eBay authentication, but does show how targeted by crooks and scammers PSA is. That's something you're buying into by purchasing their slabs now. And PSA should not have had to regrade your cards; previous times they just got mailed them and verified that the card was real. That cost should have been on them, since they're the ones that decertified the number.
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Originally Posted by x2drich2000
How about this one. Just had a customer dispute the charge with the credit card provider because "buyer did not recognize the transaction". Ebay wanted me to send proof that the authenticator received the card after they had already sent it along to the buyer.
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That is a common result when a person's credit has been stolen, and the card company disputes every charge in a timeframe. May or may not have been done by the eBay buyer themselves, but on accident when they reported their CC stolen. Tossing the baby out with the bath water. Could have been fraud by the buyer as well, but that phrase I normally see based on CC fraud reports.