Quote:
Originally Posted by Leon
I just have a hard time believing they are reducing costs with this program. That's a lot of manpower, and expense, to have this function.
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Given the number of scammers polluting the hobby these past few years, I imagine there were significant expenses dealing with fraud.
There were, of course, times where eBay ate the costs associated with scams. I'm sure they also spent considerable time (read, payroll expenses) dealing with the scammers.
The eBay execs probably crunched the numbers, chose the more profitable route, and put the new program in place. Considering the fees they collect on $250+ card sales, spending $10 or so per card really isn't that much. Besides, they've already increased seller fees at least once (maybe twice) since launching this.