Patrick - you probably described the scenario which occurred, but as you indicated, it seems like there was little effort spent trying to get the package back to Steve.
Well there are (5) new watchers of this item on ebay in the past 24 hours. I guess this is either a popular item that many people want or there are people with popcorn in hand waiting to see how this all unfolds.
My guess is that ebay considers the matter closed and will not answer further questions because seller was inconvenienced for a short period (that seems wrong) but suffered $0 loss. The buyer is probably only out not having the card but is not out anything more.
I'm still a little lost on what occurred (other than the package was obviously not delivered) after it left Steve's hand and released to the delivery service. I'll assume it's the US postal service.
The package still has the shippers info and should have gone back. Fact remains that this is a shoddy way of doing business.
Just curious, is that considered Jaz-Z's rookie? Bwaaa, hahahahahaha...

just kidding. Steve, really - I am just kidding. I don't follow new/shiny stuff so I have no clue what's out there. Sometimes I think the smart people the ones that are figuring this out and making a few bucks on it to roll into vintage cards. Still, this is totally mind boggling to me.