Quote:
Originally Posted by LEHR
Randy,
How did you get in touch with someone at the NJ office? I can’t find a direct number anywhere?
If anyone has a direct number for the NJ office please advise.
|
You will not get a direct phone number. I had correspondence by email directly with them. After talking to the California customer service 4 times over 4 weeks they finally gave me an email contact at the NJ office and the problem was straightened out in less than 24 hours with the lost photo being found. It was shipped the next day and entered into their system as received on the same day, 3 months after it was delivered to them by USPS.