**(Update 10/18)**
I've now spoken to four different USPS investigators who tell me my package has been traced to the door of PSA/DNA, and they have to have the package. It was suggested by the last person I spoke to (a supervisor in Woodbridge, NJ) that I contact PSA's management and escalate a complaint. Anyone who's ever dealt with PSA knows that's pretty much impossible unless you live close enough to walk into an office.
I finally got a call back from PSA's customer service and the person I spoke to assures me they never received the package and it was suggested that I call the postal inspector and make a formal complaint.
Anyone have any realistic suggestions on where to go from here? Obviously one of these parties screwed up somewhere and of course they're both trying to pass the buck. I'm sick. I've shipped thousands of packages in the last 30 years and this is only the second to go missing.
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