I would just go straight to the top and ask Ken to look into it, at this point you are justified doing that. The people you've been dealing with are not taking ownership of the issue IMO.
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Net 54-- the discussion board where people resent discussions. 
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at
https://www.jamesspaethartwork.com/
Last edited by Peter_Spaeth; 09-02-2022 at 07:18 PM.
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