Quote:
Originally Posted by Peter_Spaeth
I think that in deciding to play ostrich in the face of the scandal, PSA calculated that most of its customer base was loyal and/or didn't really care about the issues so long as the flip said what it said and/or was so invested that they would defend PSA no matter what, and it seems they were right.
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It’s a pretty good gig, having your customer base do your defense and marketing for you, while not expecting any degree of actual competence or ethics. It’s almost hard to blame PSA anymore when most of the hobby seems invested in allowing and defending literally any behavior, no matter how egregious. Why do things properly when their customer base expects and allows the opposite?