Quote:
Originally Posted by refz
I got burned from buyers in this type of situation and others situations like buyers remorse.
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Buyer's remorse is my number one reason a buyer returns an item. Just yesterday, a buyer opened a NAD on 2 items totaling $6. Obviously expecting a refund and no return. Their reason for return was that two VG cards had light creases and they claimed that there was no mention in the description of the creases. Except there clearly was mention of the creases in the listing's description.
I messaged this buyer and asked if they missed the mention of the creases in the descriptions. Long story short, they said they didn't see the mention, and also offered they would have returned the cards at their cost, but it wasn't worth it.
In the past, and I am guessing this will be no different, I report this buyer to ebay for opening a NAD case instead of a buyer's remorse case and then quote their messages concerning their buyer's remorse. After accepting the return, I eventually receive credit back from ebay for the $4 return label.
I block and move on.
In regard to the OPs concern, even if ebay refunds the buyer, after you show the item as received, you can contact ebay and they will reimburse you back what was refunded to the buyer.