Quote:
Originally Posted by Lorewalker
Huh? What I wrote can't be further from the truth but what I wrote was a reply agreeing with someone's observation's, which I identified with and your reply to me had nothing to do with my sentiment. 
Either way, MY opinion is based on MY experience. Your opinion is based on your experience. Ya see how that works? This is not about truth. |
Okay. You correct you are entitled to your opinion. Let me restate what I said, My opinion and experience is that it’s not 100% “spot on” that PSA is only focused on customer service for auction houses and have received both email and voice communications from their Chief of Staff and Set Registry Manager based on separate inquiries. Also, their CEO responded with a direct message on Twitter to an issue I flagged on their site after an upgrade.
Just to be clear i only send in a few hundred cards (<300) per year and don’t believe that warrants any special treatment. I’ve just been a loyal customer to both, but am extremely disappointed with SGC’s unresponsiveness.