RE: current thread
Just to clarify- Matt when he was with SGC was NOT a legacy hire, he was hired and trained by Dave,Scott & Co., and he earned his reputation on his own merit as a hard working and very capable customer sales technician. He acquired extensive knowledge is a short period of time, enough to move onto REA where he now excels. SGC moved to Florida, and it may have been a personal choice but both REA & SGC were great companies, and REA still is in all aspects of customer service.
I wish SGC would reinstate their customer service number 1-800-GOSGC but that unfortunately is their new business model and luckily they have excelled due to the huge modern climate bump which is now starting to lose steam.
They (SGC) still have great holders and quality graders but that little loss of customer friendliness is really missing and its sad. They are still very important to the industry.
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