A mixed group of things for me.
As others have said, good pictures, sensible shipping and combined shipping are a big plus.
As is a fairly concise description that mentions something not easy to see in a scan (which is apparently everything now so many people use the phone where every image is tiny)
But the bargain hunter in me wants the exact opposite.
Annoying description, garish color scheme, barely usable pics or worse, 1 cent start but crazy shipping.... anything that puts other people off a potential bargain.
By all means, PLEASE list more R300s simply as "old baseball card" with a blurry cell phone pic.
Or big lots of valuable bicycle parts with phrasing like "Campagnolo pump head 274 each" - Yes, it really was 274 of them, when they sell for 30-50 each! Plus bunches of other parts. and a 125 buy it now....
I also don't agree with "the customer is always right" but I replace it with "the customer has a right to have all reasonable questions and concerns addressed" And no, asking for a better scan, or asking a complex question with 5 minutes or less remaining is not reasonable. Neither is asking where you item is less than 12 hours after winning it, and days before your mailed payment has any chance of arriving..... Those I wait extra time to be able to answer politely.
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