Anyone with two working eyes can clearly see the case isn't cracked. I once had someone on Amazon initiate a return because the case was cracked. Obviously the CD was fine, and those cheap cases can be replaced rather easily. Amazon sided with the buyer. I asked the Amazon rep, if I bought a pair of shoes, and the box they came in was damaged could I get a refund? Basically she said I could. The buyers have WAYYYYYYY too much power these days. In this instance, the buyer was being a hardass, and I wouldn't want to sell to him.
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