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Originally Posted by Aquarian Sports Cards
Thanks, I had someone ask does the philosophy work the other way around (make the consignors happy and you will make the bidders happy) Maybe in the sense that you might attract better consignments which might make bidders happy, but other than that I don't think it works both ways. That being said my fiduciary duty IS to the consignor, I just think the best way to serve them is to not have bidders questioning our integrity!
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Maybe PT Barnum was right, but it's hard for me to see how any strategies that involve attempting to fool or manipulate bidders will benefit AHs or their consignors in the long run. Perhaps the demand for stuff is inelastic, as an economist would put it, and impervious to any of the normal restraints of the free market. But I would still want some proof that the smarter approach overall isn't to treat bidders with the respect they deserve as the ones who ultimately foot the bill.