Joe Orlando was the face of the brand for a long time. It's hard to picture a PSA without him. He received a lot of criticism during the Slabgate scandal, and people had the right to be upset, however, the way he behaved was the way any CEO would have behaved. He had to protect the brand, and he sure did a damn good job. How many people are talking about the scandal now?
Nat has many qualities most men only dream of having. I'm pretty sure he is going to do a fantastic job. He is getting praised a lot for responding quickly to others, but he just started, guys! Joe had to do this for twenty years! For twenty years he got angry phone calls, threatening emails, confronted by muscular American dudes who were angry because their buddies got good grades and they didn't. That's some pretty rough shit.
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